• Skip to primary navigation
  • Skip to main content
  • Skip to footer
  • My Account
  • Become A Customer
  • Employment
  • Contact Us
  • 607-432-6633
Reinhardt Home Heating

Reinhardt Home Heating

We Make Warm Friends and Keep You Cool

  • Fuels & Services
    • Fuels
    • Fuel Delivery
    • Equipment Repair and Maintenance
    • Service Agreements
    • Estimates for New Equipment
    • Online Services
  • Equipment
    • Heating Equipment and Hot Water
    • Cooling and A/C Solutions
    • Home Monitoring and Alarms
  • Savings and Payment Plans
    • Price Program and Budget Plans
    • New Equipment Savings and Payment Plans
    • Our Rewards Program
    • Government Assistance LiHEAP
  • Resource Center
    • BioHeat® FAQ
    • Liquid Fuel Safety
    • Propane Safety
    • Carbon Monoxide Safety
    • Space Heater Safety
    • No Heat? Now What?
    • Customer Policies
    • Latest News
  • About Us
    • Contact Us
    • Where We Are
    • Employment Opportunities
    • Testimonials
    • Feedback Form

No Heat? Now What?

You are here: Home / Resource Center / No Heat? Now What?

Troubleshooting steps to take when you have “No Heat”

  1. Check the thermostat. Is it set high enough to call for heat?
  2. Check your fuel gauge – do you have fuel?
  3. Throw the switch: Turn your furnace switch off, wait 30 seconds, then turn it on again.
  4. If none of the above work, please call our service department for our 24-hour response team at 607-432-6633.

PLEASE NOTE: If you are a propane customer who is not on automatic delivery, and you allow your propane to run out, there will be a $75 charge for pressure testing your system. This pressure test is required by law when a propane system experiences a run-out.

Are you out of fuel because you are unable to pay for it?

If you are unable to get a delivery due to a credit hold, you may qualify for assistance through LiHEAP.

  • Click here for more info on LiHEAP Assistance.

Out of town? No worries.

  • Freeze Alarms can alert you to a No Heat situation, even when you are far from home.

Emergency Information

Emergency Fuel Delivery or Repair, call us at 607-432-6633.

If there is smoke, fire, or a leak, CALL 911. Then call us – but only if you can do so safely.

Current Customers

Login to My Account

Related Pages

  • Fuel Delivery Info
  • Resource Center
  • Carbon Monoxide Safety
  • Space Heater Safety
  • Customer Policies
  • Latest News
  • Contact Us

Footer

About Us

  • Since 1937 Reinhardt Home Heating has proudly met the energy needs 24/7 of our friends and neighbors in Oneonta, Otego, Milford, Laurens and surrounding communities with great service and a smile.  Read More
  • Privacy Policy  |  Site Map

Become a Customer

  • Online E-Form
  • Downloadable Form

Office Hours

  • 7:30am – 4:30pm Mon – Fri
    Closed Saturday – Sunday

Connect with Us

  • 3919 State Highway 23
    West Oneonta, NY 13861
  • 607-432-6633
  • Contact Us
  • Visit Us on Facebook