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Winter is Coming.
Winter is coming. It happens every year. Yet, somehow it always sneaks up and suddenly there is much to do. Here are some tips to keep your family safe and warm and help you prepare…
Biofuels – an evolving answer to our clean energy needs
What are biofuels? Biofuels are fuels derived from biological materials. The use of biological material (biomass) as an energy source is not new. After all, wood is a biological material and campfires go back tens…
Continue Reading Biofuels – an evolving answer to our clean energy needs
A story of Kindness
In a world where simple kindnesses can feel rare, here is a story of how one person’s kindness led to another kindness, and so on 😊 Ellen, a long-time customer, had been billed for a…
A big thank you to Reinhardts for taking such good care of my family! The service plan is well worth it! As a parent, I feel so reassured knowing that I can call day or night and I will get great service and be able to keep my family warm. I also love that they offer monthly budget payments ... No more worrying about big bills after an oil delivery. Best of all, everyone I have dealt with at Reinhardts is so polite and helpful!
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C. Pierce (via website feedback form)
So polite and helpful!
Reinhardt Home Heating-
I just wanted to take the time to email you and thank you for the great service you provide. Your drivers are always friendly and courteous, your website is very easy to use and I can always depend on great service! Thank you to all your team at Reinhardts.
Great Service
LaurenVery satisfied with the great service. (We) received our delivery as promised, driver very good. Rachel in customer service also knowledgeable, helpful and very pleasant.
Very satisfied!
Joseph & KathleenI wanted to let you know that your Service Tech., Jessie, made an impression on me. He was thorough and communicated in a timely manner so that I knew what was occurring and needed to be done. He even made it to Gilbertsville bright and early after the huge snowfall the night before. I was very pleased with the service I received. Thank You.
Very pleased with the service!
AnnMarie HI am so impressed with customer service in your company. I never feel like a number but a valued customer.
I never feel like a number
Donna WI have been a customer of Reinhardt Home Heating for over 40 years and I always take advantage of the burner service contract. Having the service contract definitely makes me feel secure. I can depend on getting my furnace cleaned and tuned each year. If the furnace goes out at night, or day, all I have to do is call and a technician will come right over to get the system going again, no extra charge. Thank you Reinhardt Home Heating for being so dependable and pleasant to deal with.
Dependable and Pleasant
Mary LA heartfelt thank you to everyone at Reinhardt for helping me with my furnace trouble.
Heartfelt Thank You
RitaJust want to let you folks know how much I appreciate that your website is clear, easy to use, easy to make a payment. This is not necessarily the norm in business and I’ve struggled with the payment systems of utilities far bigger than Reinhardt who can’t seem to get their online act together! Many thanks!
Great customer website and portal
M. BerganJust a note to tell you how helpful and friendly your driver was this morning. He even helped me open the gate so he could gain access to the tank! Want to give credit where credit is due. He is an asset to your company!
Giving Credit where credit is due
